Class Etiquette
Please retain your receipt and hand it to your instructor at the start of the class ensuring to make them aware of any illnesses or medical conditions which may affect your ability to exercise.
Please let your instructor know if this is your first class.
As the warm-up is very important please turn up at least five minutes before the class (wearing correct clothing i.e. trainers and workout wear.) Your instructor reserves the right to refuse entry to a class if you are wearing unsuitable clothing or are late for any class commencing.
No refunds will be given if you are late to a class.
Carlisle Leisure Ltd reserve the right to change without notice the content and times of any of the advertised activities in this publication.
Booking Procedure
Bookings can now be made 8 days ahead if you are a LifeStyle member. This applies to bookings made online or in person.
For non members bookings can be made 7 days in advance.
You must swipe in at reception for all activities. If you do not swipe in the computer will think you are not here and if you do this 3 times it will automatically remove your booking privileges for up to 7 days.
All activities must be paid for at the time of booking, unless you are a Lifestyle Member.
Cancellations
Classes cancelled up to 24 hours before the class will get a credit note or a refund on their record for future use.
Classes cancelled in the 24 hours prior to the class will receive no refund.
A credit note may be authorised by the Duty Manager in exceptional circumstances and will be valid for a maximum of 1month.
(F)Foundation Level
(I) Intermediate Level
(50+) Catered towards participants over 50
